FAQ's
Frequently Asked Questions
Are your products safe for human consumption?
No. All products sold by Revgenyx Labs are strictly intended for in vitro laboratory research only. They are not for human or animal consumption and must not be used for medical, diagnostic, or veterinary purposes.
Who can purchase from Revgenyx Labs?
We supply only to qualified professionals, laboratories, and research institutions. By placing an order, you confirm you have the necessary knowledge and facilities to handle these materials safely.
Are your products tested for quality?
Yes. All products undergo quality control measures to ensure they meet research-grade specifications. Documentation can be provided upon request.
How do you ship orders?
Orders are shipped in secure, discreet packaging to protect product integrity. We offer same-day shipping for most orders placed before our daily cut-off time.
Do you offer international shipping?
Yes, we ship worldwide where permitted by law. It is the customer’s responsibility to ensure that their local regulations allow the import of research peptides.
Can I return or exchange a product?
Due to the nature of research chemicals, all sales are final. Returns or exchanges are not accepted unless there is an issue with the order that is our responsibility.
Do you provide usage instructions?
No. We do not provide dosing, administration, or usage instructions, as our products are not intended for human or veterinary use.
How should products be stored?
Products should be stored in accordance with standard laboratory protocols — typically in a cool, dry place away from direct light or as specified on the product label.
Do you offer bulk or wholesale pricing?
Yes. For bulk purchases, please contact our support team for a custom quote.
How can I contact customer service?
You can reach us via our Contact Page or email us at support@revgenyxlabs.com. Our team responds to most inquiries within 24 business hours.